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Michael Robert
Guest
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 Posted:
Thu Nov 03, 2005 9:02 am Post subject:
Money2005 Internal Error when access loan accounts |
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I just began using Money2005 Standard OEM (HP Notebook with WinXP Pro). I
set up my Mortgage Loan and associated my Condo as the asset. I can access
the associated asset account, but when I attempt to access the Mortgage Loan
account, Money gives me the error "Money has experienced and internal error
and needs to close...." message then reboots. I can't even delete the
account because any access to it starts the error all over again. I tried
everything to solve this. MS won't help for free because it's OEM. HP won't
help for free because it's 3rd Party. I reinstalled the software and the
account was gone. Instead of setting up my Mortgage again, I set up my Car
Loan. Same problem! Each time I attempt to access the Car Loan account, I
get the "internal error" apology and the program reboots. I checked
Knowledge Base and surveyed the support board, but haven't found a resolution
to this yet. Can anyone please assist with this?
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Cal Learner-- MVP
Guest
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| Posted:
Thu Nov 03, 2005 9:02 am Post subject:
Re: Money2005 Internal Error when access loan accounts |
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In microsoft.public.money, Michael Robert wrote:
| Quote: | I just began using Money2005 Standard OEM (HP Notebook with WinXP Pro). I
set up my Mortgage Loan and associated my Condo as the asset.
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In Help->About, what is the version? |
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Michael Robert
Guest
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| Posted:
Fri Nov 04, 2005 8:27 am Post subject:
Re: Money2005 Internal Error when access loan accounts |
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The version number is 14.0.50.1105
Would very much appreciate any assistance you can give.
"Cal Learner-- MVP" wrote:
| Quote: | In microsoft.public.money, Michael Robert wrote:
I just began using Money2005 Standard OEM (HP Notebook with WinXP Pro). I
set up my Mortgage Loan and associated my Condo as the asset.
In Help->About, what is the version?
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>
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Cal Learner-- MVP
Guest
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| Posted:
Fri Nov 04, 2005 5:03 pm Post subject:
Re: Money2005 Internal Error when access loan accounts |
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In microsoft.public.money, Michael Robert wrote:
| Quote: | The version number is 14.0.50.1105
Would very much appreciate any assistance you can give.
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I was hoping you had an older version, which would have called for a
known "treatment". If you had a Money disk, I would suggest
reinstalling. But you don't have that disk, I assume.
I guess I would test with a new file to distinguish whether the
problem is associated with the installation or the file.
| Quote: |
"Cal Learner-- MVP" wrote:
In microsoft.public.money, Michael Robert wrote:
I just began using Money2005 Standard OEM (HP Notebook with WinXP Pro). I
set up my Mortgage Loan and associated my Condo as the asset.
In Help->About, what is the version?
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| Back to top |
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Michael Robert
Guest
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| Posted:
Tue Nov 08, 2005 9:02 am Post subject:
Re: Money2005 Internal Error when access loan accounts |
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An installation disk was provided with the computer purchase and I had
already reinstalled, but that didn't work. I reinstalled again and this
didn't work. However, I believe I have fixed the problem. I was frustrated
and was trying everything I could think of which led to creating the Asset
first, then associating the loan (instead of vise verse as I was doing). No
more error message when I access the accounts! I tried this with my
Mortgage/Condo and Car Loan/Jeep. No more crashes since then! I can't
explain it, but am happy that it works.
"Cal Learner-- MVP" wrote:
| Quote: | In microsoft.public.money, Michael Robert wrote:
The version number is 14.0.50.1105
Would very much appreciate any assistance you can give.
I was hoping you had an older version, which would have called for a
known "treatment". If you had a Money disk, I would suggest
reinstalling. But you don't have that disk, I assume.
I guess I would test with a new file to distinguish whether the
problem is associated with the installation or the file.
"Cal Learner-- MVP" wrote:
In microsoft.public.money, Michael Robert wrote:
I just began using Money2005 Standard OEM (HP Notebook with WinXP Pro). I
set up my Mortgage Loan and associated my Condo as the asset.
In Help->About, what is the version?
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