Purchased, but still shows Trial
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Purchased, but still shows Trial

 
Post new topic   Reply to topic    Personal Finance Forum Index -> Microsoft Money
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Ron
Guest





Posted: Thu Nov 10, 2005 9:03 am    Post subject: Purchased, but still shows Trial Reply with quote

Please help my with my frustration. I'm sure there's something simple I'm
missing but cannot find it.

I've been running Money 2005 for a while. I purchased it online which
created something called a Money 2005 Service which I can see when I log into
Microsoft Billing.

I decided to try Money 2006. I purchased it and downloaded it and installed
it on a different computer. I tried it out and decided I wanted to use it for
all my finances. I uninstalled it from that computer.

I ran the downloaded file on my original computer, and it uninstalled Money
2005 and installed Money 2006. It runs fine, but shows that it is a trial
version.

I can see both my Money 2005 and Money 2006 services are active in my
Billing account, but I cannot figure out how to make Money 2006 "active."

What is frustrating is that usually when you buy software to download, your
receipt shows how to download the product again. The setup routine even shows
a message stating that I can download it again free of charge, but doesn't
say how. I cannot find anyway to download my purchased product. I've paid
$60.00, but can only run the trial version.

What should I do???

Thanks,
Ron

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Ron
Guest





Posted: Thu Nov 10, 2005 9:03 am    Post subject: Never Mind... Reply with quote

I just found the information I need (Sign into Passport... Grr....) on Dick
Watson's awesome FAQ. My apologies for not checking it first...

Ron
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Cal Learner-- MVP
Guest





Posted: Thu Nov 10, 2005 9:03 am    Post subject: Re: Purchased, but still shows Trial Reply with quote

See http://support.microsoft.com/default.aspx?scid=kb;en-us;889930
and follow it if you want your Money file to use the same Passport
on your Money file that you used when you bought Money.

If you want something other than to do that, do something slightly
different. Create a NEW empty file (named perhaps Temp.mny) that
you put the referenced Passport onto. Let Money download data that
it needs. Close Money. Restart Money.

Confirm that Money shows the right version. Then click on your
real Money file that is shown on the bottom of the File menu.

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James Tucker
Guest





Posted: Sat Nov 12, 2005 5:01 pm    Post subject: Re: Purchased, but still shows Trial Reply with quote

Any advice on what to do when the steps listed below do not work? When I
open a new Money file it still shows that I'm using a trail version that will
expire in 90 days. I have verified that my passport account matches to the
one used when I purchased Money online (I only have one passport account).

Thanks,
James
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