| Author |
Message |
Terrible Tom
Guest
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 Posted:
Thu Nov 10, 2005 1:03 am Post subject:
Multiple Batches |
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We're just getting up to speed with RMS here, and yesterday we had quite a
time balancing the till. This used top be (pre-RMS) a pretty quick & easy
procedure but now... not so quick or easy.
After I started looking into why our SHIFT & CLOSE numbers were so far
apart, I discovered that we had multiple batches for the day. It seems as
though exiting RMS POS closes the batch without printing a Z report.
It is definitely not SOP to exit and re-launch RMS POS during the day.
Normally, RMS POS would start when we open and not be closed until the end of
the day.
Would a ZZ Report give me all of the days' business (all shifts combined
plus closing data)?
Additionally (more of a Windows question here) should I consider changing my
local security policy on cash registers to not allow other programs to run?
Or even deny cashiers the ability to exit POS?
Thanks,
Tom
--
The worst words in business:
"We''ve always done it that way"
--
Stop Fishing for eMail.
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RetailHero(tm)
Guest
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| Posted:
Thu Nov 10, 2005 1:03 am Post subject:
RE: Multiple Batches |
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Closing RMS POS during the day must not close the daily batch. Only Z report
is supposed to do so. If this is happening, reinstall RMS and apply the
latest service pack to it (SP3).
Denying the cashiers to close POS during the day is a good idea. I wouldn't
recommend messing with Windows policies though - it may get out of hands.
"Terrible Tom" wrote:
| Quote: | We're just getting up to speed with RMS here, and yesterday we had quite a
time balancing the till. This used top be (pre-RMS) a pretty quick & easy
procedure but now... not so quick or easy.
After I started looking into why our SHIFT & CLOSE numbers were so far
apart, I discovered that we had multiple batches for the day. It seems as
though exiting RMS POS closes the batch without printing a Z report.
It is definitely not SOP to exit and re-launch RMS POS during the day.
Normally, RMS POS would start when we open and not be closed until the end of
the day.
Would a ZZ Report give me all of the days' business (all shifts combined
plus closing data)?
Additionally (more of a Windows question here) should I consider changing my
local security policy on cash registers to not allow other programs to run?
Or even deny cashiers the ability to exit POS?
Thanks,
Tom
--
The worst words in business:
"We''ve always done it that way"
--
Stop Fishing for eMail. |
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Jeff
Guest
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| Posted:
Thu Nov 10, 2005 8:36 am Post subject:
Re: Multiple Batches |
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TT,
In addition to Retail Hero comments, you can also do a blind close to create
multiple batches. To see a summary of all of the batches, either a zz or a
Crystal reports Register analysis report.
--
*
"Terrible Tom" <tomg@GO_FISHrobysfurniture.com> wrote in message
news:B25DC19F-9A52-485C-B96A-4D30A2F50632@microsoft.com...
We're just getting up to speed with RMS here, and yesterday we had quite a
time balancing the till. This used top be (pre-RMS) a pretty quick & easy
procedure but now... not so quick or easy.
After I started looking into why our SHIFT & CLOSE numbers were so far
apart, I discovered that we had multiple batches for the day. It seems as
though exiting RMS POS closes the batch without printing a Z report.
It is definitely not SOP to exit and re-launch RMS POS during the day.
Normally, RMS POS would start when we open and not be closed until the end
of
the day.
Would a ZZ Report give me all of the days' business (all shifts combined
plus closing data)?
Additionally (more of a Windows question here) should I consider changing my
local security policy on cash registers to not allow other programs to run?
Or even deny cashiers the ability to exit POS?
Thanks,
Tom
--
The worst words in business:
"We''ve always done it that way"
--
Stop Fishing for eMail.
|
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|
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kskinne
Guest
|
| Posted:
Fri Nov 11, 2005 12:19 am Post subject:
Re: Multiple Batches |
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Hi Tom
printing the ZZ report will give you the totals for all the batches for all
the z reports that have been printed since the last time you ran the zz
report. so if you have people running multiple z reports on the same
register each day, you could run the zz report at the end of each day for the
total
Kevin
"Jeff" wrote:
| Quote: | TT,
In addition to Retail Hero comments, you can also do a blind close to create
multiple batches. To see a summary of all of the batches, either a zz or a
Crystal reports Register analysis report.
--
*
"Terrible Tom" <tomg@GO_FISHrobysfurniture.com> wrote in message
news:B25DC19F-9A52-485C-B96A-4D30A2F50632@microsoft.com...
We're just getting up to speed with RMS here, and yesterday we had quite a
time balancing the till. This used top be (pre-RMS) a pretty quick & easy
procedure but now... not so quick or easy.
After I started looking into why our SHIFT & CLOSE numbers were so far
apart, I discovered that we had multiple batches for the day. It seems as
though exiting RMS POS closes the batch without printing a Z report.
It is definitely not SOP to exit and re-launch RMS POS during the day.
Normally, RMS POS would start when we open and not be closed until the end
of
the day.
Would a ZZ Report give me all of the days' business (all shifts combined
plus closing data)?
Additionally (more of a Windows question here) should I consider changing my
local security policy on cash registers to not allow other programs to run?
Or even deny cashiers the ability to exit POS?
Thanks,
Tom
--
The worst words in business:
"We''ve always done it that way"
--
Stop Fishing for eMail.
|
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|
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Glenn Adams [MVP - Retail
Guest
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| Posted:
Fri Nov 11, 2005 5:02 pm Post subject:
Re: Multiple Batches |
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|
In addition to Blind Closes, if you lose DB connectivity and RMS enters
OffLine Mode, a Blind Closed batch will be created. Closing POS does not
close the batch.
--
--
Glenn Adams
Tiber Creek Consulting
http://www.tibercreek.com
glenn@tibercreek.com
----------------------------------------------
Please DO NOT respond to me directly but post all responses here in the
newsgroup so that all can share the information
"Terrible Tom" <tomg@GO_FISHrobysfurniture.com> wrote in message
news:B25DC19F-9A52-485C-B96A-4D30A2F50632@microsoft.com...
| Quote: | We're just getting up to speed with RMS here, and yesterday we had quite a
time balancing the till. This used top be (pre-RMS) a pretty quick & easy
procedure but now... not so quick or easy.
After I started looking into why our SHIFT & CLOSE numbers were so far
apart, I discovered that we had multiple batches for the day. It seems as
though exiting RMS POS closes the batch without printing a Z report.
It is definitely not SOP to exit and re-launch RMS POS during the day.
Normally, RMS POS would start when we open and not be closed until the end
of
the day.
Would a ZZ Report give me all of the days' business (all shifts combined
plus closing data)?
Additionally (more of a Windows question here) should I consider changing
my
local security policy on cash registers to not allow other programs to
run?
Or even deny cashiers the ability to exit POS?
Thanks,
Tom
--
The worst words in business:
"We''ve always done it that way"
--
Stop Fishing for eMail. |
|
|
| Back to top |
|
|
Terrible Tom
Guest
|
| Posted:
Sat Nov 12, 2005 1:03 am Post subject:
Re: Multiple Batches |
|
|
It must be a loss of connectivity issue. My registers are connected to my
LAN via USB wireless adapters. I know--not the ideal solution, but at
present my only viable option. I made it a point yesterday to establish a
network connection before launching POS and to not close POS during the day.
End of day till reconciliation went pretty smoothly.
We definitely don't have people running Z Reports during the day.
Thanks for the info, everyone.
Tom
"Glenn Adams [MVP - Retail Mgmt]" wrote:
| Quote: | In addition to Blind Closes, if you lose DB connectivity and RMS enters
OffLine Mode, a Blind Closed batch will be created. Closing POS does not
close the batch.
--
--
Glenn Adams
Tiber Creek Consulting
http://www.tibercreek.com
glenn@tibercreek.com
----------------------------------------------
Please DO NOT respond to me directly but post all responses here in the
newsgroup so that all can share the information
"Terrible Tom" <tomg@GO_FISHrobysfurniture.com> wrote in message
news:B25DC19F-9A52-485C-B96A-4D30A2F50632@microsoft.com...
We're just getting up to speed with RMS here, and yesterday we had quite a
time balancing the till. This used top be (pre-RMS) a pretty quick & easy
procedure but now... not so quick or easy.
After I started looking into why our SHIFT & CLOSE numbers were so far
apart, I discovered that we had multiple batches for the day. It seems as
though exiting RMS POS closes the batch without printing a Z report.
It is definitely not SOP to exit and re-launch RMS POS during the day.
Normally, RMS POS would start when we open and not be closed until the end
of
the day.
Would a ZZ Report give me all of the days' business (all shifts combined
plus closing data)?
Additionally (more of a Windows question here) should I consider changing
my
local security policy on cash registers to not allow other programs to
run?
Or even deny cashiers the ability to exit POS?
Thanks,
Tom
--
The worst words in business:
"We''ve always done it that way"
--
Stop Fishing for eMail.
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