| Author |
Message |
Sharon
Guest
|
 Posted:
Thu Nov 10, 2005 1:03 am Post subject:
Copy Protection Device - Dongle (USB) |
|
|
I had to replace the motherboard, and now the computer will not recognize the
dongle. Does anyone know what I need to do?
|
|
| Back to top |
|
 |
RetailHero(tm)
Guest
|
| Posted:
Thu Nov 10, 2005 1:03 am Post subject:
RE: Copy Protection Device - Dongle (USB) |
|
|
Go to Device Manager, find the dongle under USB devices, remove it from
there, remove the physical dongle from the computer too, reboot the computer,
insert the dongle, wait for the prompt "Found new hardware", put in the
orginal RMS CD, let the system search for the dongle driver on the CD, let
the system install the driver. It is going to work after this.
"Sharon" wrote:
| Quote: | I had to replace the motherboard, and now the computer will not recognize the
dongle. Does anyone know what I need to do? |
|
|
| Back to top |
|
|
Sharon
Guest
|
| Posted:
Fri Nov 11, 2005 8:54 am Post subject:
RE: Copy Protection Device - Dongle (USB) |
|
|
This did not work. I even went to the Sentinel website to get an updated
driver. I also downloaded their clean utility and the Medic. The Medic
shows it is present, but the program still never recognizes it. Any more
suggestions?
"RetailHero(tm)" wrote:
| Quote: | Go to Device Manager, find the dongle under USB devices, remove it from
there, remove the physical dongle from the computer too, reboot the computer,
insert the dongle, wait for the prompt "Found new hardware", put in the
orginal RMS CD, let the system search for the dongle driver on the CD, let
the system install the driver. It is going to work after this.
"Sharon" wrote:
I had to replace the motherboard, and now the computer will not recognize the
dongle. Does anyone know what I need to do? |
|
|
| Back to top |
|
|
Jeff
Guest
|
| Posted:
Fri Nov 11, 2005 4:09 pm Post subject:
Re: Copy Protection Device - Dongle (USB) |
|
|
Sharon,
Just for kicks, try a different USB port
--
=
"Sharon" <Sharon@discussions.microsoft.com> wrote in message
news:07B7A5EF-34EF-45BC-9FC5-8817AA5CA494@microsoft.com...
| Quote: | This did not work. I even went to the Sentinel website to get an updated
driver. I also downloaded their clean utility and the Medic. The Medic
shows it is present, but the program still never recognizes it. Any more
suggestions?
"RetailHero(tm)" wrote:
Go to Device Manager, find the dongle under USB devices, remove it from
there, remove the physical dongle from the computer too, reboot the
computer,
insert the dongle, wait for the prompt "Found new hardware", put in the
orginal RMS CD, let the system search for the dongle driver on the CD,
let
the system install the driver. It is going to work after this.
"Sharon" wrote:
I had to replace the motherboard, and now the computer will not
recognize the
dongle. Does anyone know what I need to do? |
|
|
| Back to top |
|
|
Sharon
Guest
|
| Posted:
Fri Nov 11, 2005 5:02 pm Post subject:
Re: Copy Protection Device - Dongle (USB) |
|
|
Jeff, good idea...unfortunately same result. Thanks.
"Jeff" wrote:
| Quote: | Sharon,
Just for kicks, try a different USB port
--
=
"Sharon" <Sharon@discussions.microsoft.com> wrote in message
news:07B7A5EF-34EF-45BC-9FC5-8817AA5CA494@microsoft.com...
This did not work. I even went to the Sentinel website to get an updated
driver. I also downloaded their clean utility and the Medic. The Medic
shows it is present, but the program still never recognizes it. Any more
suggestions?
"RetailHero(tm)" wrote:
Go to Device Manager, find the dongle under USB devices, remove it from
there, remove the physical dongle from the computer too, reboot the
computer,
insert the dongle, wait for the prompt "Found new hardware", put in the
orginal RMS CD, let the system search for the dongle driver on the CD,
let
the system install the driver. It is going to work after this.
"Sharon" wrote:
I had to replace the motherboard, and now the computer will not
recognize the
dongle. Does anyone know what I need to do?
|
|
|
| Back to top |
|
|
|
|
|
|
FAQ
Memberlist
Register
Profile
Log in to check your private messages
Log in