Cannot change credit information
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Cannot change credit information

 
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Shawn T
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Posted: Wed Nov 02, 2005 5:03 pm    Post subject: Cannot change credit information Reply with quote

v.2005 Standard -- In the Change Account Settings area, in the Credit
Information section, I cannot change the interest rate, minimum payment,
etc... There is no button or link which will let me edit those fields. This
is for existing accounts and new accounts. I didn't have this problem with
v.2004. What's wrong? Please help!

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Cal Learner-- MVP
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Posted: Thu Nov 03, 2005 5:03 pm    Post subject: Re: Cannot change credit information Reply with quote

In microsoft.public.money, Shawn T wrote:

Quote:
v.2005 Standard -- In the Change Account Settings area, in the Credit
Information section, I cannot change the interest rate, minimum payment,
etc... There is no button or link which will let me edit those fields. This
is for existing accounts and new accounts. I didn't have this problem with
v.2004. What's wrong? Please help!


1. Go to Account Settings by right-clicking the account on the
account list.

2. If the Account Type drop-down is grayed out, disable online
access for that account

3. If the credit card is enabled for online access, disable that.
[M05]Banking->AccountTools->ManageOnlineServices. Click the credit
card account, and choose StopUsingOnlineServices....

4. Go to Account Settings by right-clicking the account on the
account list.

5. Change the Account Type drop-down to Bank. If the Account Type
drop-down is grayed out, you probably did not disable online access
for that account. (changing to Bank also seemed to work, but gave
a different setup)

6. Change the interest rate or whatever.

7. Change the Account Type drop-down to Credit Card.

8. Set up the credit card for online access again if you like.


Also see
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q177027
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