Quicken 2006P Went Catatonic on ! Nov
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Quicken 2006P Went Catatonic on ! Nov
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John Pollard
Guest





Posted: Wed Nov 02, 2005 5:01 pm    Post subject: Re: Quicken 2006P Went Catatonic on ! Nov Reply with quote

John Pollard wrote:
Quote:
Hammer wrote:
My Data file is about 17MB. I didn't know there was a
limit???

There isn't; but the problem doesn't have to do with the size
of
the Quicken fileset.

I meant to say, the problem doesn't have to do with the size of
the .qdf file, per se.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup

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John Pollard
Guest





Posted: Wed Nov 02, 2005 5:01 pm    Post subject: Re: Quicken 2006P Went Catatonic on ! Nov Reply with quote

Hammer wrote:
Quote:
My Qdata file is about 17MB. I didn't know there was a
limit???

There isn't; but the problem doesn't have to do with the size of
the Quicken fileset.

The problem has to do with calculating capital gains for the
year and comparing them to a user supplied amount. So I suspect
that the problem has more to do with the number of securities
you own, the number of sales you had this year, and possibly the
size of your price history file (.qph) ... coupled with some bug
and/or poor choice of approach for making the calculation. And
if you had some corruption in the price history file, that could
contribute as well.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup
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Hammer
Guest





Posted: Wed Nov 02, 2005 5:01 pm    Post subject: Re: Quicken 2006P Went Catatonic on ! Nov Reply with quote

My Qdata file is about 17MB. I didn't know there was a limit???

- Andrew: Intuit is aware of the problem. It's up to them to fix it, not
me.



"DaveLessnau" <dlessnau@mail.com> wrote in message
news:1130937000.876318.143440@o13g2000cwo.googlegroups.com...
Quote:
For those of you who had this problem, what was the size of your data
file?


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DaveLessnau
Guest





Posted: Wed Nov 02, 2005 5:02 pm    Post subject: Re: Quicken 2006P Went Catatonic on ! Nov Reply with quote

For those of you who had this problem, what was the size of your data
file?
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traderdad
Guest





Posted: Wed Nov 02, 2005 5:02 pm    Post subject: Re: Quicken 2006P Went Catatonic on ! Nov Reply with quote

I want to give a HUGE thank you to you folks for this fix. I was on the
phone with Quicken today for an hour, after spending several hours myself,
trying to get my program to run. It turns out I have a far-too-big data
file, and this Capital Gains alert pushed Quicken 2006 over the edge. I
couldn't do anything. For my hour on the phone, Quicken gave me the news
that there was NOTHING to be done. I had to start over and would lose ALL of
my data accumulated since 1998, which was the last time I had made a
Year-End copy (I know, I'm bad).

So after being depressed for an hour, I came back here to see if anyone had
a workaround for "too large" files and found this! A miracle! I reset my PC
clock, opened Quicken 06 without the data file (one trick I did learn from
Customer Service) and turned off the Capital Gains alerts. The I was able to
bring in my latest backup data file. I immediately made a Year End copy, to
shrink down the size of the file. Except for the last 45 days or so, I have
everything. I lost those 45 days because Customer "Help" had me overwrite my
data with backup versions :-( Oh well, at least I didn't listen when they
said I had to forget about my past data!

Again, many many thanks to the people here for continually providing the
best answers I can find.

John
"Bob Weissman" <rlw@rlw.best.vwh.net> wrote in message
news:l1U9f.45308$Tf5.25076@newsread1.mlpsca01.us.to.verio.net...
Quote:
In article <raS9f.6550$ex4.2184@fe08.lga>, Andrew <andrew@jkl.com> wrote:
Hammer wrote:

Problem solved, at least for me......

-and-

To resolve this issue, turn off the alert in Quicken.....

This hardly 'solves' or "resolves" the issue. It merely provides a bypass
to the program avoid performing a function that is implemented
incorrectly,
leading to an unexpected and desired outage.

Work w/Intuit on 'fixing' it!

I agree. Bugs need fixes, not arcane workarounds. If it happened on
November 1, who's to say it won't recur on December 1 without a real
fix?

Remember to report all Quicken bugs at http://www.quicken.com/voc/ .

- Bob
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John Pollard
Guest





Posted: Wed Nov 02, 2005 11:09 pm    Post subject: Re: Quicken 2006P Went Catatonic on ! Nov Reply with quote

Hammer wrote:
Quote:
The problem has to do with calculating capital gains for the
year and
comparing them to a user supplied amount. So I suspect that
the
problem has more to do with the number of securities you own,
the
number of sales you had this year, and possibly the size of
your
price history file (.qph) ... coupled with some bug and/or
poor
choice of approach for making the calculation. And if you
had some
corruption in the price history file, that could contribute
as well.

--
John Pollard

I'd like to say I own a boatload of securities with tons of
transactions, (mostly reinvested dividends!) - but
unfortunately I
invest only in mutual funds and have a total of only 15
different
funds. Transactions are nominal on the funds and monthly on
the
money market accounts, so the number of transactions or the
number of
securities should not be the source of the problem.

From my previous post: "I suspect that the problem has more to
do with ... coupled with some bug and/or poor
choice of approach for making the calculation". This really
only scratched the surface of possiblities and as much intended
to point away from the qdf file size as it was to guess the
exact cause of the problem. But ....

You admit you have a "boatload" of transactions; one way or the
other, Quicken must find the "Sell" transactions (and possibly
the capital gains distributions ... I don't know whether they
are involved or not). One way to "find" the "Sell" transactions
would be to read all the transactions ... which if you have a
"boatload" of them, would take, perhaps, a "boatload" of time.
While there are data base designs and programming approaches
that could minimize that time, I point it out as being one of a
number of possible "bugs and/or poor choices for making the
calculation".
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Hammer
Guest





Posted: Thu Nov 03, 2005 12:04 am    Post subject: Re: Quicken 2006P Went Catatonic on ! Nov Reply with quote

John, I said I "WISHED" I could say that I had a "boatload" of
transactions....... actually I have very few transactions.....and even less
money!!

Thanks for your reply!


"John Pollard" <invalid@invalid.com> wrote in message
news:Oo6af.294449$084.171686@attbi_s22...
Quote:
Hammer wrote:
The problem has to do with calculating capital gains for the
year and
comparing them to a user supplied amount. So I suspect that
the
problem has more to do with the number of securities you own,
the
number of sales you had this year, and possibly the size of
your
price history file (.qph) ... coupled with some bug and/or
poor
choice of approach for making the calculation. And if you
had some
corruption in the price history file, that could contribute
as well.

--
John Pollard

I'd like to say I own a boatload of securities with tons of
transactions, (mostly reinvested dividends!) - but
unfortunately I
invest only in mutual funds and have a total of only 15
different
funds. Transactions are nominal on the funds and monthly on
the
money market accounts, so the number of transactions or the
number of
securities should not be the source of the problem.

From my previous post: "I suspect that the problem has more to
do with ... coupled with some bug and/or poor
choice of approach for making the calculation". This really
only scratched the surface of possiblities and as much intended
to point away from the qdf file size as it was to guess the
exact cause of the problem. But ....

You admit you have a "boatload" of transactions; one way or the
other, Quicken must find the "Sell" transactions (and possibly
the capital gains distributions ... I don't know whether they
are involved or not). One way to "find" the "Sell" transactions
would be to read all the transactions ... which if you have a
"boatload" of them, would take, perhaps, a "boatload" of time.
While there are data base designs and programming approaches
that could minimize that time, I point it out as being one of a
number of possible "bugs and/or poor choices for making the
calculation".

Back to top
John Pollard
Guest





Posted: Thu Nov 03, 2005 12:22 am    Post subject: Re: Quicken 2006P Went Catatonic on ! Nov Reply with quote

Hammer wrote:
Quote:
John, I said I "WISHED" I could say that I had a "boatload" of
transactions....... actually I have very few
transactions.....and
even less money!!

Thanks for your reply!

My apologies; wished I'd read your post more carefully.

--
John Pollard
First initial underscore Last name at mchsi dot com
Please reply to newsgroup
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Andrew
Guest





Posted: Thu Nov 03, 2005 1:02 am    Post subject: Re: Quicken 2006P Went Catatonic on ! Nov Reply with quote

Hammer wrote:
Quote:
My Qdata file is about 17MB. I didn't know there was a limit???

- Andrew: Intuit is aware of the problem. It's up to them to fix it,
not me.


Hammer - agreed! I didn't say YOU had to fix it. I said to work with them;
making them aware of the problem thru a bug report is the method + whatever
else they might need to do like verify something with you (eg:: size or # of
transactions in your investment registers). Sorry if you mistook my meaning
there; didn't mean to slight you in particular.
--
-------------------------------------------------------------
Regards -

- Andrew
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Hammer
Guest





Posted: Thu Nov 03, 2005 5:01 pm    Post subject: Re: Quicken 2006P Went Catatonic on ! Nov Reply with quote

Andrew - Agreed. Also, I'll post a follow-up when I get a response from my
email to Q's tech support detailing the error.


"Andrew" <andrew@jkl.com> wrote in message
news:61caf.7905$ex4.2997@fe08.lga...
Quote:
Hammer wrote:
My Qdata file is about 17MB. I didn't know there was a limit???

- Andrew: Intuit is aware of the problem. It's up to them to fix it,
not me.


Hammer - agreed! I didn't say YOU had to fix it. I said to work with
them; making them aware of the problem thru a bug report is the method +
whatever else they might need to do like verify something with you (eg::
size or # of transactions in your investment registers). Sorry if you
mistook my meaning there; didn't mean to slight you in particular.
--
-------------------------------------------------------------
Regards -

- Andrew
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PSJ
Guest





Posted: Fri Nov 04, 2005 12:01 am    Post subject: Re: Quicken 2006P Went Catatonic on ! Nov Reply with quote

"Andrew" <andrew@jkl.com> wrote in message
news:raS9f.6550$ex4.2184@fe08.lga...
Quote:
Hammer wrote:

Problem solved, at least for me......

-and-

To resolve this issue, turn off the alert in Quicken.....

This hardly 'solves' or "resolves" the issue. It merely provides a bypass
to the program avoid performing a function that is implemented
incorrectly, leading to an unexpected and desired outage.

What's the joke, you tell the doctor when you hit your head, it hurts, and
he tells you don't hit your head??

Work w/Intuit on 'fixing' it!
--
-------------------------------------------------------------
Regards -

- Andrew


This is a bug similar to the estimated tax bug several years ago. Qkn would
not open on 01/01/0? (can't remember which year) if you had scheduled
estimated taxes, state &/or fed. The fix was to set the system clock back to
12/31, restore data from 12/31 or earlier & delete scheduled estimated
taxes. Tech support told me the data set was corrupted & I needed to start
over -- actually that is the ONLY answer I have gotten from tech support.
Got the answer from this ng.
--
PSJ
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Mike L
Guest





Posted: Fri Nov 04, 2005 12:19 am    Post subject: Re: Quicken 2006P Went Catatonic on ! Nov Reply with quote

On Thu 03 Nov 2005 12:01:41p, PSJ wrote in
news:9gsaf.12846$Zv5.2346@newssvr25.news.prodigy.net:
Quote:

This is a bug similar to the estimated tax bug several years ago. Qkn
would not open on 01/01/0? (can't remember which year) if you had
scheduled estimated taxes, state &/or fed. The fix was to set the
system clock back to 12/31, restore data from 12/31 or earlier &
delete scheduled estimated taxes.
You actually did not have to restore your data, just remove or change the

scheduled tax entries while the date was set back.

Quote:
Tech support told me the data set
was corrupted & I needed to start over -- actually that is the ONLY
answer I have gotten from tech support.

Be careful, I got really bitched at in this NG for saying Tech Support
likes to tell you you have corrupted data (and have a VERY retarded set
of steps in place in their toolbox for "proving" this to the customer
before turning a deaf ear).

Quote:
Got the answer from this ng.

I both posted it and reported it :)


--
Mike
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Hammer
Guest





Posted: Fri Nov 04, 2005 5:02 pm    Post subject: Re: Quicken 2006P Went Catatonic on ! Nov Reply with quote

"JB" <highlinex@yahoo.com> wrote in message
news:dk7ido0bba@enews3.newsguy.com...
Quote:
A few seconds after Quicken loaded my data file it quit responding as
indicated by the Windows XP Task Manager.

This seemed to be time-related so I reset the date in the BIOS to 31 Oct
and Quicken functioned normally. I then set the BIOS date back to today
(1 Nov) and the problem returned.

Is anyone else having this problem or is it peculiar to my machine?

OK, here's the official answer from Quicken. There is no problem. Just
because Quicken hangs up on November 1st and runs normally when you set the
date back to October 31st does not indicate a problem. Happy Halloween and
Have a Great Day and Thank You For Using Quicken........ by the way, the
manual update will not run if you have already updated Quicken to R3.

"Thank you for contacting Quicken Customer Care.

As per the description you provided above, it seems to me that you are
facing this issue just after updating Quicken to the latest release. I
would like to tell you that there are no such issues with the Quicken
release. There could be a possibility that the update was not installed
correctly. Please follow the steps listed below in order to update Quicken
to the latest release.

1. Close Quicken.
2. Open the Task Manager window by pressing CTRL, Alt and DEL keys on the
keyboard and End Task/End Process qw.exe and Bagent.exe
3. Download the manual update from this web page and save it on desktop....
http://www.intuit.com/support/quicken/updates/qkn_updates_q2006manup.html
4. Double click on the file saved on desktop and it would update Quicken to
the latest release and you would not face any such issues then.

If you need any further assistance, please do not hesitate to contact us on
our support site at http://www.quicken.com where you can search for an
answer from our knowledge base or you can chat live with an agent. Have a
great day and thank you for using Quicken!

Respectfully,

Brian
Quicken Customer Care"
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JB
Guest





Posted: Sat Nov 05, 2005 9:01 am    Post subject: Re: Quicken 2006P Went Catatonic on ! Nov Reply with quote

"Hammer" <whammer@att.net> wrote in message
news:raIaf.4002$2y.1374@newsread2.news.atl.earthlink.net...
Quote:
"JB" <highlinex@yahoo.com> wrote in message
news:dk7ido0bba@enews3.newsguy.com...
A few seconds after Quicken loaded my data file it quit responding as
indicated by the Windows XP Task Manager.

This seemed to be time-related so I reset the date in the BIOS to 31 Oct
and Quicken functioned normally. I then set the BIOS date back to today
(1 Nov) and the problem returned.

Is anyone else having this problem or is it peculiar to my machine?

OK, here's the official answer from Quicken. There is no problem. Just
because Quicken hangs up on November 1st and runs normally when you set
the date back to October 31st does not indicate a problem. Happy
Halloween and Have a Great Day and Thank You For Using Quicken........ by
the way, the manual update will not run if you have already updated
Quicken to R3.

"Thank you for contacting Quicken Customer Care.

As per the description you provided above, it seems to me that you are
facing this issue just after updating Quicken to the latest release. I
would like to tell you that there are no such issues with the Quicken
release. There could be a possibility that the update was not installed
correctly. Please follow the steps listed below in order to update
Quicken to the latest release.

1. Close Quicken.
2. Open the Task Manager window by pressing CTRL, Alt and DEL keys on the
keyboard and End Task/End Process qw.exe and Bagent.exe
3. Download the manual update from this web page and save it on
desktop....
http://www.intuit.com/support/quicken/updates/qkn_updates_q2006manup.html
4. Double click on the file saved on desktop and it would update Quicken
to the latest release and you would not face any such issues then.

If you need any further assistance, please do not hesitate to contact us
on our support site at http://www.quicken.com where you can search for an
answer from our knowledge base or you can chat live with an agent. Have a
great day and thank you for using Quicken!

Respectfully,

Brian
Quicken Customer Care"

Hammer...did you try the CSR's method and verify that the the cap gains
alert works afterward for dates past 31Oct? I would try it if I had in
confidence them but I don't. That function is not especially important to
me anyway. They don't bother fixing things that are important to me so I
gave up complaining.

JB
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Burt Johnson
Guest





Posted: Sun Nov 13, 2005 3:09 pm    Post subject: Re: Quicken 2006P Went Catatonic on ! Nov Reply with quote

Interestingly, I am checking here because my Mac version of Q2006 just
died. I used it Oct 31 to pay bills. Tried to launch it tonight and it
hangs.

I was hoping to hear of others that have solved the problem. Amazing
that the same problem is happening on both XP and Mac...?

Hammer <whammer@att.net> wrote:

Quote:
Tried resetting date back to 11/1/2005. Quicken hangs.
Task managers shows qw.exe is using 95-99% of cpu cycles.

XP Home
512MB memory on desktop, 1GB on notebook
72GB free disk space
Norton Anti-Virus on desktop, McAfee on notebook


pjhartman@gmail.com> wrote in message
news:1130852419.781154.315710@g14g2000cwa.googlegroups.com...
I don't have Q2006 configured to run One Step Update at program start.

To test if this was the problem, I configured Q2006 to run the OSU at
start.

It didn't make a difference; my copy is still functioning.



--
- Burt Johnson
MindStorm, Inc.
http://www.mindstorm-inc.com/software.html
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