| Author |
Message |
Chuck Leven
Guest
|
 Posted:
Tue Nov 01, 2005 1:03 am Post subject:
STILL not updating mutual fund prices |
|
|
In spite of everyone's complaints the last few days, Microsoft Money is
STILL not updating mutual fund prices. What gives? This is awful... Is
there ANYTHING we can do to get them to fix the problem???
|
|
| Back to top |
|
 |
zharry
Guest
|
| Posted:
Tue Nov 01, 2005 1:03 am Post subject:
RE: STILL not updating mutual fund prices |
|
|
I too have send an E-mail. They seem not to care.
--
zh
"Chuck Leven" wrote:
| Quote: | In spite of everyone's complaints the last few days, Microsoft Money is
STILL not updating mutual fund prices. What gives? This is awful... Is
there ANYTHING we can do to get them to fix the problem???
|
|
|
| Back to top |
|
|
Bruce Chastain
Guest
|
| Posted:
Tue Nov 01, 2005 1:03 am Post subject:
Re: STILL not updating mutual fund prices |
|
|
"chris todd" <chris.todd@gmail.com> wrote in message
news:1130803449.387879.137230@g14g2000cwa.googlegroups.com...
| Quote: | Still no luck here either, 7pm EST. I have quotes for 10/31, but
they're the exact same prices that came down on Friday. Lovely.
|
Still no change from Friday here either as of 7:20 EST.
Bruce.
|
|
| Back to top |
|
|
chris todd
Guest
|
| Posted:
Tue Nov 01, 2005 1:04 am Post subject:
Re: STILL not updating mutual fund prices |
|
|
Chuck Leven wrote:
| Quote: | In spite of everyone's complaints the last few days, Microsoft Money is
STILL not updating mutual fund prices. What gives? This is awful... Is
there ANYTHING we can do to get them to fix the problem???
|
Still no luck here either, 7pm EST. I have quotes for 10/31, but
they're the exact same prices that came down on Friday. Lovely.
I don't quite understand this. This has been working for the 5 years
I've been using Money; investment tracking is one of the prime reasons
I use it. I really hope MS takes care of this.. |
|
| Back to top |
|
|
ATHiker95
Guest
|
| Posted:
Tue Nov 01, 2005 7:25 am Post subject:
Re: STILL not updating mutual fund prices |
|
|
I'm getting the new quotes but I'm not getting the dollar amount change
under "Today's Total Change". I do get that for stocks, but not for
mutual funds. I AM getting the new mutual fund prices, however.
Mark |
|
| Back to top |
|
|
Cal Learner
Guest
|
| Posted:
Tue Nov 01, 2005 8:45 am Post subject:
Re: STILL not updating mutual fund prices |
|
|
In microsoft.public.money, zharry wrote:
| Quote: | I too have send an E-mail. They seem not to care.
|
They care, and are working on it, but they have not succeeded in
fixing it. |
|
| Back to top |
|
|
Chuck Leven
Guest
|
| Posted:
Tue Nov 01, 2005 8:51 am Post subject:
Re: STILL not updating mutual fund prices |
|
|
Many thanks, Cal. At least we now know they are fully aware of the problem.
"Cal Learner" <NoMailTnx@please.com> wrote in message
news:1lldm1llqp89rllcdr3ar5mf50o132fv81@4ax.com...
| Quote: | In microsoft.public.money, zharry wrote:
I too have send an E-mail. They seem not to care.
They care, and are working on it, but they have not succeeded in
fixing it. |
|
|
| Back to top |
|
|
Chuck Leven
Guest
|
| Posted:
Tue Nov 01, 2005 8:52 am Post subject:
Re: STILL not updating mutual fund prices |
|
|
Then you are the only one of us who is getting the new quotes. I had to
enter all of mine manually...
"ATHiker95" <mholmes@gmail.com> wrote in message
news:1130808332.253358.61680@g44g2000cwa.googlegroups.com...
| Quote: | I'm getting the new quotes but I'm not getting the dollar amount change
under "Today's Total Change". I do get that for stocks, but not for
mutual funds. I AM getting the new mutual fund prices, however.
Mark
|
|
|
| Back to top |
|
|
Dick Watson
Guest
|
| Posted:
Tue Nov 01, 2005 9:02 am Post subject:
Re: STILL not updating mutual fund prices |
|
|
Sure they didn't convene a focus group to discover that Most Users
Prefer(tm) it "working" this way? Maybe they'll declare it a feature and
call it Essential Quotes?
"Cal Learner" <NoMailTnx@please.com> wrote in message
news:1lldm1llqp89rllcdr3ar5mf50o132fv81@4ax.com...
| Quote: | They care, and are working on it, but they have not succeeded in
fixing it. |
|
|
| Back to top |
|
|
ATHiker95
Guest
|
| Posted:
Tue Nov 01, 2005 9:02 am Post subject:
Re: STILL not updating mutual fund prices |
|
|
Yes, at first I didn't think so, but then I checked closer and yes, the
prices were being updated as was the total at the bottom of the page.
Just no change in the column "Today's change" for mutual funds. It
would truly suck to have to update each manually, as you know. :( |
|
| Back to top |
|
|
Dan
Guest
|
| Posted:
Tue Nov 01, 2005 5:02 pm Post subject:
Re: STILL not updating mutual fund prices |
|
|
I'm not sure they are fully aware of the problem.. Here's the email I
received from support:
----------------------------------------------------------------------
To give the most accurate support possible, I would like to give a
brief summary of the issue as I understand it:
The "Change", "% Change" and "Today's total change" values does not
update for all mutual funds in Microsoft Money.
If I have misunderstood, please feel free to let me know.
Thank you for taking the time to report this to us. We have received
similar feedback from other customers pertaining to this symptom. After
checking the quotes page on our MSN Money web site, I found that the
last updated time for several mutual funds is around 10/26/05 06:00 PM
ET. According to t
he information delivered by our Product Group on Oct, 29th, this issue
results from the incorrect date association with the latest quote.
Actually, the quotes has been updated, however, the incorrect date is
displayed on the website. That is to say, the price is updated but it
has the 10/26 date as
sociated to it instead of 10/28. We apologize for any inconvenience
this may have caused.
At this time, I suggest we manually correct the quote record in MSN
Money Portfolio/Microsoft Money. Below are the detailed steps:
Re-enter the quote with the correct date in the Portfolio
============================================
1. Open Money and access Portfolio Manager.
2. Highlight the mutual fund in the Portfolio and click Update prices
on the left control panel and then select Update prices manually.
3. Highlight the quote for Oct, 26th, and input the correct quote on
26th and then click Update.
Note: To find the correct quote on 26th, please access
http://moneycentral.msn.com/investor/research/fundwelcome.asp?Funds=1
and enter the symbol to view the historical quote.
If the quotes are unavailable in the Chart, we can also access
http://finance.yahoo.com/q/hp?s=CAIBX and input the symbol to view the
historical prices.
Please Note: Since the web site is not hosted by Microsoft, the link
may change without notice. Microsoft does not guarantee the accuracy of
this information.
I understand that process may be a little time-consuming if there are a
lot of mutual funds in your Portfolio. I appreciate your time and
effort on this.
------------------------------------------------------------
Note the suggestion to go to Yahoo.com.. Classic :)
Anyway as far as I can tell, this suggestion doesn't do anything
anyway, since
at least for me, a few of my mutual funds ARE bringing in the latest
value,
but the "total change" still isn't being calculated. And for the rest
of
my funds, I do get price, but not % change, or total change. Inputting
the current price doesn't seem to do anything since it seems to already
be there.
-Dan
Chuck Leven wrote:
> Many thanks, Cal. At least we now know they are fully aware of the problem. |
|
| Back to top |
|
|
John Barnes
Guest
|
| Posted:
Wed Nov 02, 2005 5:03 pm Post subject:
Re: STILL not updating mutual fund prices |
|
|
I have had this problem with 2005 and 2006. No resolution except as you
say, update manually. THEY DON'T CARE!!!!!!!!!!!
"Dan" <danf879@gmail.com> wrote in message
news:1130848536.255681.98140@f14g2000cwb.googlegroups.com...
| Quote: | I'm not sure they are fully aware of the problem.. Here's the email I
received from support:
----------------------------------------------------------------------
To give the most accurate support possible, I would like to give a
brief summary of the issue as I understand it:
The "Change", "% Change" and "Today's total change" values does not
update for all mutual funds in Microsoft Money.
If I have misunderstood, please feel free to let me know.
Thank you for taking the time to report this to us. We have received
similar feedback from other customers pertaining to this symptom. After
checking the quotes page on our MSN Money web site, I found that the
last updated time for several mutual funds is around 10/26/05 06:00 PM
ET. According to t
he information delivered by our Product Group on Oct, 29th, this issue
results from the incorrect date association with the latest quote.
Actually, the quotes has been updated, however, the incorrect date is
displayed on the website. That is to say, the price is updated but it
has the 10/26 date as
sociated to it instead of 10/28. We apologize for any inconvenience
this may have caused.
At this time, I suggest we manually correct the quote record in MSN
Money Portfolio/Microsoft Money. Below are the detailed steps:
Re-enter the quote with the correct date in the Portfolio
============================================
1. Open Money and access Portfolio Manager.
2. Highlight the mutual fund in the Portfolio and click Update prices
on the left control panel and then select Update prices manually.
3. Highlight the quote for Oct, 26th, and input the correct quote on
26th and then click Update.
Note: To find the correct quote on 26th, please access
http://moneycentral.msn.com/investor/research/fundwelcome.asp?Funds=1
and enter the symbol to view the historical quote.
If the quotes are unavailable in the Chart, we can also access
http://finance.yahoo.com/q/hp?s=CAIBX and input the symbol to view the
historical prices.
Please Note: Since the web site is not hosted by Microsoft, the link
may change without notice. Microsoft does not guarantee the accuracy of
this information.
I understand that process may be a little time-consuming if there are a
lot of mutual funds in your Portfolio. I appreciate your time and
effort on this.
------------------------------------------------------------
Note the suggestion to go to Yahoo.com.. Classic :)
Anyway as far as I can tell, this suggestion doesn't do anything
anyway, since
at least for me, a few of my mutual funds ARE bringing in the latest
value,
but the "total change" still isn't being calculated. And for the rest
of
my funds, I do get price, but not % change, or total change. Inputting
the current price doesn't seem to do anything since it seems to already
be there.
-Dan
Chuck Leven wrote:
Many thanks, Cal. At least we now know they are fully aware of the
problem.
|
|
|
| Back to top |
|
|
John Barnes
Guest
|
| Posted:
Wed Nov 02, 2005 5:03 pm Post subject:
Re: STILL not updating mutual fund prices |
|
|
I get new quotes, but the 'total change' field doesn't update for 1 item
some days. Works other days for the same account.
"Chuck Leven" <CHLeven@hotmail.com> wrote in message
news:uXv9N9o3FHA.3900@TK2MSFTNGP12.phx.gbl...
| Quote: | Then you are the only one of us who is getting the new quotes. I had to
enter all of mine manually...
"ATHiker95" <mholmes@gmail.com> wrote in message
news:1130808332.253358.61680@g44g2000cwa.googlegroups.com...
I'm getting the new quotes but I'm not getting the dollar amount change
under "Today's Total Change". I do get that for stocks, but not for
mutual funds. I AM getting the new mutual fund prices, however.
Mark
|
|
|
| Back to top |
|
|
Phiddy
Guest
|
| Posted:
Fri Nov 04, 2005 1:04 am Post subject:
Re: STILL not updating mutual fund prices |
|
|
Well Nov2nd updates were mostly there.
Not so today at 4 PST. Looks like back to
zero with updates. All fund prices and change
screwed up.
"John Barnes" wrote:
| Quote: | I get new quotes, but the 'total change' field doesn't update for 1 item
some days. Works other days for the same account.
"Chuck Leven" <CHLeven@hotmail.com> wrote in message
news:uXv9N9o3FHA.3900@TK2MSFTNGP12.phx.gbl...
Then you are the only one of us who is getting the new quotes. I had to
enter all of mine manually...
"ATHiker95" <mholmes@gmail.com> wrote in message
news:1130808332.253358.61680@g44g2000cwa.googlegroups.com...
I'm getting the new quotes but I'm not getting the dollar amount change
under "Today's Total Change". I do get that for stocks, but not for
mutual funds. I AM getting the new mutual fund prices, however.
Mark
|
|
|
| Back to top |
|
|
|
|
|
|
FAQ
Memberlist
Register
Profile
Log in to check your private messages
Log in