Personal Finance

Steve · Guest

I am using Money 2003 and am having a small problem. I used Wells Fargo as
my bank for many years and everything worked great. I switched to Wachovia
in July since there were no fees and they actually have branches near where
I live. I quickly learned that Wachovia handles things a little different on
the EPays.

I used to be able to put in the date I wanted the payment to arrive at the
payees and Wells Fargo would automatically back it up the required time
(about 4 days). Wachovia doesn't do that. They actually process it on the
day you put in. You have to schedule it far enough in advance to get it
there by the due date. Okay I can handle that. Just a little discipline on
my part.

Wells Fargo also didn't mark it as Electronically Cleared (with an E in
Money) until the Payee accepted it electronically or cashed the check.
Wachovia marks it with an E in Money as soon as they send the money. This
caused a slight problem with a vendor when Wachovia picked up an old address
and for two months they went out to the bad address and were marked as
Electronically Clear. Well I got a call from the vendor wondering where the
loan payments were for the last few months. We straightened that out. I'm
double checking all addresses.

But here is the real problem and the one I need help with.

Problem #1: This only happens on items that I pay from Bills and Deposits
and Only on those where the amount each month does not change. For example,
my water bill is exactly the same each month - $13.54. Take a look at the
example shown on this website I set up with screen shots.
http://www.slundwall.com/wachoviaproblem.htm

I sent this electronically this morning (10/31/2005) to be withdrawn on
11/4/2005 so it would get to the vendor about 10/9/2005. Money matched it
immediately with the one from 7/13/2005. That date is from the first bill I
set up in Bills and Deposits using Wachovia to pay the water bill back in
July. Every monthly water bill I send immediately matches to 7/13/2005 now.
It does the same with my mortgage payment. See the web page.

Problem #2: What will happen in the future will be that when Wachovia does
pay it I will get another transaction back for this being paid on 11/4/2005
and I won't be able to match it to the one shown because it is saying it is
already cleared. Then I have to delete the original one because I can clear
the 'E'. This is shown with a Bell South payment where it did the same thing
(third image on the webpage). Notice that I now have two Bell South Payment
(last screen shot on web page). The first one is the one I sent about
10/1/2005 to be paid on 10/19/2005. It immediately matched up with a payment
from 8/2/2005. The second one is the one I got back from Wachovia on
10/20/2005 after Wachovia actually did pay it and send it out. Notice it
also has all the confirmation information in the Memo line. So, now I have
to delete the first one because I can't 'unclear' it and match the two. This
is a real problem when it is a loan payment as it breaks the connection to
the two accounts in the transfer.

I called Wachovia. Of course I knew more than the person I talked to.
Basically all they do is see if payments have been sent or not. After I
faxed the person the information shown on the web page and they started to
understand what was going on they pointed fingers at Microsoft. I find that
tough to believe as the ONLY change here is that I went from Wells Fargo to
Wachovia. But, I told them I'd check with Microsoft and the in the forums.
So, anyone else having this problem? If so, how do I fix it or what
ammunition can you give me so that Wachovia will listen? Thanks.

Steve

Cal Learner-- MVP · Guest

In microsoft.public.money, Steve wrote:

Steve Lundwall · Guest

Cal,

Thanks for the reply. My system isn't set to automatically accept
transactions download from the bank.

As for the second suggestion, I also do not have the option to Void the
transaction. Void is not an option for an EPay that already is
Electronically Cleared (E).

At this point Money 2003 is becoming unusable if I want to accurately depict
my financial status and have accounts, transactions and loans tied together.
From what I understand, subsequent Money versions didn't get better but
rather, worse. I started with Money in '98 after Managing Your Money stopped
competing. I've never been a Quicken customer and I do know that they have
their own problems.

Answer me this. Is there a way (I've looked and cannot find it) to clear the
E out of the Cleared column on an EPay? If I could do that I could then
force the two item to match up but with two identical ones sitting their
with an 'E' I can't.

Steve

"Cal Learner-- MVP" <via_newsgroup@please.tnx> wrote in message
news:5lakm1d0vtcf29olf772kfbkdh2m5gi500@4ax.com...

Cal Learner-- MVP · Guest

In microsoft.public.money, Steve Lundwall wrote:

Jerry Hughes · Guest

Right click on the item and click "mark as" and then select
"unreconciled"

Jerry

On Fri, 4 Nov 2005 06:58:15 -0600, "Steve Lundwall"
<steve.lundwall.no.spam@state.tn.us> wrote:

Steve · Guest

I tried that a long time ago. That does not remove the 'E' in the Column.
That will only remove an 'R' or a 'C'.

Thanks anyway.

Steve

"Jerry Hughes" <jhuges@dallas.net> wrote in message
news:pc1nm1loke7jqhvnh2glshbuujo3im8jkl@4ax.com...

	Personal Finance Forum Index -> Microsoft Money	All times are GMT
Page 1 of 1