MS CRM 3.0 vs 1.2
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MS CRM 3.0 vs 1.2
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Matt Parks
Guest





Posted: Fri Sep 23, 2005 12:03 am    Post subject: Re: MS CRM 3.0 vs 1.2 Reply with quote

This list you are requesting would be huge. The number of changes is quite
large and will probably never be documented publicly unless someone chooses
to do it themselves, and even then it most likely wouldn't be complete.

--

Matt Parks
MVP - Microsoft CRM


"Tony HInkle" <Tony HInkle@discussions.microsoft.com> wrote in message
news:A42A2BC8-4BFB-4EF3-AF81-22F4F486E9CC@microsoft.com...

The key word in my post was "specific." Our co. chose MSCRM based on the
"big picture" of 1.2, and it is all of the little things that make the
service module, IMHO, unusable. Having to change the FROM address on every
outgoing email to the queue, for example, is a little thing, but 20 little
things like this add up to frustration, more time to complete tasks, etc.


"Matt Parks" wrote:

Quote:
Most of the "big picture" items that will be in v3.0 are public knowledge
and have been documented in various press releases and even the product
road
map.

--

Matt Parks
MVP - Microsoft CRM


"Tony Hinkle" <Tony Hinkle@discussions.microsoft.com> wrote in message
news:9DCB48A3-BF19-44F8-A5D9-3B345509318B@microsoft.com...

We are in the process of implementing MSCRM, and we are hearing "we hope
this is addressed in 3.0" as we point out the many shortcomings in the
service module. It is unfortunate that there is no specific information
available about the improvements, and I encourage Microsoft to help its
customers by publishing this information ASAP.

"Andre Wissler" wrote:

Hi Folks,

Does anyone have a document that stipulates/lists the differences /
enhancements from 1.2 to 3.0 in detail?

Would really help if we could get this.

Thanks
Andre

--
Andre Wissler
Liquid Though
South Africa




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CRM Expert
Guest





Posted: Wed Sep 28, 2005 4:02 pm    Post subject: RE: MS CRM 3.0 vs 1.2 Reply with quote

Hi

read blog about new things in MS CRM

http://crmexpert.blogspot.com/2005/09/microsoft-crm-30-new-version.html


--
Microsoft CRM Expert - MVP - CRM & .Net


"Andre Wissler" wrote:

Quote:
Hi Folks,

Does anyone have a document that stipulates/lists the differences /
enhancements from 1.2 to 3.0 in detail?

Would really help if we could get this.

Thanks
Andre

--
Andre Wissler
Liquid Though
South Africa
Back to top
CRM Expert
Guest





Posted: Wed Sep 28, 2005 4:02 pm    Post subject: Re: MS CRM 3.0 vs 1.2 Reply with quote

Hi All,

In Microsoft CRM 3.0, it has some new features such as Service Scheduling
and Marketing Automation. It also includes easy deployment and management.
Beside new features and simplified deployment and management, it has many
enhancements in key areas such as finding data, merging duplicate records,
viewing all information about account or contact, easy customization of all
entities.

For more mail me on mscrmexpert@gmail.com

Thanks,

MVP- CRM & .Net
http://crmexpert.blogspot.com/
--
Microsoft CRM Expert - MVP - CRM & .Net


"Matt Parks" wrote:

Quote:
This list you are requesting would be huge. The number of changes is quite
large and will probably never be documented publicly unless someone chooses
to do it themselves, and even then it most likely wouldn't be complete.

--

Matt Parks
MVP - Microsoft CRM


"Tony HInkle" <Tony HInkle@discussions.microsoft.com> wrote in message
news:A42A2BC8-4BFB-4EF3-AF81-22F4F486E9CC@microsoft.com...

The key word in my post was "specific." Our co. chose MSCRM based on the
"big picture" of 1.2, and it is all of the little things that make the
service module, IMHO, unusable. Having to change the FROM address on every
outgoing email to the queue, for example, is a little thing, but 20 little
things like this add up to frustration, more time to complete tasks, etc.


"Matt Parks" wrote:

Most of the "big picture" items that will be in v3.0 are public knowledge
and have been documented in various press releases and even the product
road
map.

--

Matt Parks
MVP - Microsoft CRM


"Tony Hinkle" <Tony Hinkle@discussions.microsoft.com> wrote in message
news:9DCB48A3-BF19-44F8-A5D9-3B345509318B@microsoft.com...

We are in the process of implementing MSCRM, and we are hearing "we hope
this is addressed in 3.0" as we point out the many shortcomings in the
service module. It is unfortunate that there is no specific information
available about the improvements, and I encourage Microsoft to help its
customers by publishing this information ASAP.

"Andre Wissler" wrote:

Hi Folks,

Does anyone have a document that stipulates/lists the differences /
enhancements from 1.2 to 3.0 in detail?

Would really help if we could get this.

Thanks
Andre

--
Andre Wissler
Liquid Though
South Africa







Back to top
Anthony
Guest





Posted: Sun Nov 13, 2005 5:01 pm    Post subject: Re: MS CRM 3.0 vs 1.2 Reply with quote

I have a situation where the customer is so fed up with the situation that he
has brought in SalesLogix and we may loose the business. Does anyone have any
facts about 3.0 to SalesLogix that we can at least have a decent agruement ?

"AD"

"JB" wrote:

Quote:
On Fri, 16 Sep 2005 01:00:02 -0700, "Andre Wissler"
AndreWissler@discussions.microsoft.com> wrote:

Hi Folks,

Does anyone have a document that stipulates/lists the differences /
enhancements from 1.2 to 3.0 in detail?

We've been after this for some time but the last information we had
from microsoft was, to say the least, poor. The only recent
information we had was a press release which provided a bullet point
list of enhancements but to be honest the same press release could
equally have been used for 1.2 or 1.0. Right now we have nothing we
have nothing to offer any potential customer who looks at CRM and
complains that it is too retrictive, limited, cumbersome, slow etc. A
little objective information from microsft about v3 might help.

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